Mar 29, 2024  
2018-2019 Academic Catalog 
    
2018-2019 Academic Catalog [ARCHIVED CATALOG]

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BA 4010 - Quality Management


Prerequisite(s): BA 2010 ; MA 2025 ; junior standing.
A study of various quality control and assurance concepts and their integration into a comprehensive quality management system. Topics emphasized are total employee involvement and teamwork, continuous process analysis and improvement and the importance of a company-wide focus on customer needs. Credit(s): 3 (3 plus 0)



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