Information Technology, A.S.

Outcomes for Information Technology A.S. Degree

Hardware

 

• Identify/Utilize internal computer and laptop components 
  • Include CPU, power supply, RAM, storage, expansion cards, motherboard/main board, system cooling, BIOS

     

• Understand and demonstrate the proper installation, configuration, and removal of common hardware components and peripherals
  • Includes all necessary operating system changes and driver installation

     

• Identify/Utilize basic peripherals
  • Include printers, display devices, audio device, input & output devices
• Compare and contrast common computer connector types
  • Include video, input/output, storage,  audio, network, power - AC & DC

     

• Describe the importance and impact of various environmental and safety concepts
  • Include proper component disposal methods,  electrical hazards, device environmental concerns (i.e. temp), electrostatic discharge concepts

     

• Compare and contrast the differences in the requirements of server grade hardware vs. workstation hardware
  • Including MTBF, tower case / rack mounting, blade servers/enclosures, RAID, hot-swap components

     

• Compare and contrast server roles and the relevant hardware requirements
  • Include Web server, domain controller, file/print, email, database, infrastructure

     

•  Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.

   

•  Install and deploy primary storage devices based on given specifications and interfaces

 

Operating Systems

 

• Compare and contrast common Operating Systems and their functions and features

• Include  open source and commercial

   

• Basic functions of an operating system

   

  • Interface between user and machine
  • Coordination of hardware components
  • Provides environment for software to function
  • Monitors system health and functionality
  • Displays structure / directories for data management

     

• Virtualization
  • Physical machine vs. virtual machine
  • Purpose of virtual machines
  • Resource, Emulator, Security, and Network requirements

     

• Explain the basic methods of utilizing an operating system
  • Including executing programs, difference between shortcuts and files, manipulating files, navigate a file structure

     

• Basic installation and configure of an operating system using the most appropriate method
  • Understand and utilize command line utilities
  • Demonstrate an understanding of patch management

     

• Explain the differences between a workgroup and a domain / directory services

   

• Utilize GUI utilities for OS management and support
  • Including remote desktop and  Microsoft Management Console, Task Manager

     

• Compare and contrast the differences in the requirements of  a sever O/S deployment vs. a workstation installation
  • Including variations in file system, data partitions, file system configuration, user accounts, redundancy, security policies

     

•  Compare and contrast server roles and requirements
  • Include Web server, domain controller, file/print, email, database, infrastructure

     

• Describe comprehensive performance monitoring
  • Include baseline, trending, and failure detection

     

Software/Applications

 

• Identify, install, utilize, and troubleshoot common programs, or applications.

         Types

  • Productivity
    • Word processing
    • Spreadsheets 
    • Basic database 
    • Presentation
    • Personal Information Manager
  • Collaboration
    • Online workspace
    • Document storage/sharing
    • Instant messaging 
    • Email
  • Utility
    • Remote desktop
    • Anti-malware
    • firewalls
    • Diagnostic/maintenance 
    • Compression
  • Specialized 
    • CAD
    • Graphic design
    • Medical
    • Scientific
    • Financial
• Open source vs. commercial