2019-2020 Academic Catalog [ARCHIVED CATALOG]
Information Technology, A.S.
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Outcomes for Information Technology A.S. Degree
Hardware
- Identify/Utilize internal computer and laptop components.
- Include CPU, power supply, RAM, storage, expansion cards, motherboard/main board, system cooling, BIOS.
- Understand and demonstrate the proper installation, configuration, and removal of common hardware components and peripherals.
- Includes all necessary operating system changes and driver installation.
- Identify/Utilize basic peripherals.
- Include printers, display devices, audio device, input & output devices.
- Compare and contrast common computer connector types.
- Include video, input/output, storage, audio, network, power - AC & DC.
- Describe the importance and impact of various environmental and safety concepts.
- Include proper component disposal methods, electrical hazards, device environmental concerns (i.e. temp), electrostatic discharge concepts.
- Compare and contrast the differences in the requirements of server grade hardware vs. workstation hardware.
- Including MTBF, tower case / rack mounting, blade servers/enclosures, RAID, hot-swap components.
- Compare and contrast server roles and the relevant hardware requirements.
- Include Web server, domain controller, file/print, email, database, and infrastructure.
- Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.
- Install and deploy primary storage devices based on given specifications and interfaces.
Operating Systems
- Compare and contrast common Operating Systems and their functions and features.
- Include open source and commercial.
- Basic functions of an operating system.
- Interface between user and machine.
- Coordination of hardware components.
- Provides environment for software to function.
- Monitors system health and functionality.
- Displays structure / directories for data management.
- Virtualization.
- Physical machine vs. virtual machine.
- Purpose of virtual machines.
- Resource, Emulator, Security, and Network requirements.
- Explain the basic methods of utilizing an operating system.
- Including executing programs, difference between shortcuts and files, manipulating files, navigate a file structure.
- Basic installation and configure of an operating system using the most appropriate method
- Understand and utilize command line utilities.
- Demonstrate an understanding of patch management.
- Explain the differences between a workgroup and a domain / directory services.
- Utilize GUI utilities for OS management and support.
- Including remote desktop and Microsoft Management Console, Task Manager.
- Compare and contrast the differences in the requirements of a sever O/S deployment vs. a workstation installation.
- Including variations in file system, data partitions, file system configuration, user accounts, redundancy, security policies.
- Compare and contrast server roles and requirements.
- Include Web server, domain controller, file/print, email, database, and infrastructure.
- Describe comprehensive performance monitoring.
- Include baseline, trending, and failure detection.
Software/Applications
- Identify, install, utilize, and troubleshoot common programs, or applications.
- Types:
- Productivity
- Word processing
- Spreadsheets
- Basic database
- Presentation
- Personal Information Manager
- Collaboration
- Online workspace
- Document storage/sharing
- Instant messaging
- Email
- Utility
- Remote desktop
- Anti-malware
- firewalls
- Diagnostic/maintenance
- Compression
- Specialized
- CAD
- Graphic design
- Medical
- Scientific
- Financial
- Open source vs. commercial
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